Business Support Officer

194867-2605-24159 NCD

Business Support Officer
£12.18 per hour

Our client is looking for an experienced Business Support Officer to join their friendly and welcoming team.

The role is going to be based at County Hall, Loughborough Road, West Bridgford, and will be office based, whilst part of the role will be covering reception.
The hours will be Monday – Friday 09:00 – 17:00 Monday to Friday with a 16:30 finish on a Friday.
Its 37 hours a week with a 15 minute break in the morning and afternoon, with 30 minutes for lunch.

1. To work to defined business standards and processes; performing a wide range of business support tasks with due regard to confidentiality and safeguarding
2. To provide advice and guidance to customers, business partners and others on business processes and operational service issues
3. To create, manage and manipulate information whether relating to finance, staffing information, customers or any other service requirement or eligibility criteria, this will include producing bespoke and complex reports
4. To develop basic systems and processes to meet operational needs and to ensure the high quality of information held
5. To undertake a range of financial support processes, including processing orders, resolving issues, reporting, reconciling accounts and handling cash
6. Responsible for the organisation of meetings and events including booking venues, issuing invitations and papers and taking minutes / actions arising

Education and Knowledge
1. Good literacy and numeracy skills to NVQ 2 level or equivalent
Personal skills and general competencies
2. Puts into practice the Council’s commitment to excellent customer care.
3. Works efficiently and effectively and actively looks for ways of improving services and outcomes for customers.
4. Works well with colleagues but also able to work on their own initiative.
5. Shares the Council’s commitment to providing a safe environment for customers and staff and also treating all with respect and consideration
6. Experience of providing business support in a busy environment
7. Experience of data input and data management ensuring accuracy and where appropriate confidentiality
8. Significant experience and competence using IT and common business support packages including word processing and spreadsheets
9. Experience of note and minute taking
10. Experience of providing information to the public or customers using good communication skills
11. Experience of using defined business processes and giving guidance on them to colleagues

PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.

To apply for this job email your details to

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